Hello James!

Is this issue happening on every gCode file that you're slicing?
Are you able to print one of the demo models? (located within the Files menu of OctoPrint) Or are you seeing the same issue no matter what gCode you initiate?

Hmm, I can't find that option in my Octoprint settings menu. Can I buy another clue? ;-) No need for any quid pro quo! There are two ways you can safely do this: The first method is much faster, but it requires you to backup the entire 16gb SD card. This can be done by using a program like or simil...

Hello Makers! I really hope that everyone has been doing alright recently. Last week, we announced that MakerGear is hosting a 21st-century Virtual Toy Drive (in collaboration with the Cleveland Clinic Art Therapy Department) and we've been thrilled with the response we've gotten so far! I've linked...

Hey there, My name is Garrett and I work as Technical Support here at MakerGear. I'm sorry to see that you're experiencing this issue during your ABS/HIPS print. Are you printing within an enclosure / closed environment? From your attached photos, it appears that you're able to print the base of the...

In that case, I can't imagine the filament or temperatures would be the cause of the issue.
I would try performing a cold pull after cleaning out the filament drive.

You could also backup the current state of OctoPrint from within the OctoPrint Settings. While this may not be as full-proof as copying the entire image file, it's a great option if you'd like to easily revert back to a known state after making changes to the OctoPrint server. It can be found by nav...

Hi Ringrosa, How long has this spool of filament been open? What temperatures are you printing at? It sounds like you have a clog in your hotend that is causing the extruder motor to grind at the filament. I'd recommend trying a cold pull to see if that resolves the issue. https://makergear.zendesk....