These are really old but might get you heading in the right direction.

Where do yall even find the quick start software?

https://www.makergear.com/pages/get-started

I'm probably late to the party here but.... Don't take this the wrong way but your frustration is all operator error. It sounds/looks like you have an older model M2 so there's no way you should be using the quick start software. You're trying to use software on a machine it wasn't designed for so t...

The Red circle is where you set the temp. and the blue circle is where you would extrude 100mm of filament once the temp is anywhere above 170.

I can't help you with the specs but I've had the Noctura's in all 3 of my power supplies and I've never had an issue.... well I have to assume they are running because they sure can't be heard.

I'm no expert but I think if you plug it into the other port you just need to tell your slicer to use tool 2 instead of tool 1 from now on. I wouldn't think you need to rewrite the firmware.

So the whole blow torch method I’ve never tried kinda confused about. Do I just heat the shit out of it and call it good with the blow torch? Was going to go back to play and see if I have the same problem Basically yeah... you take the nozzle off and just heat it up to burn out any crap that is in...

The SD card is in the Raspberry Pi. (I assume they are using Pi's) The Pi is housed in the smaller box on the base of the printer. (the one on the left) You would need to remove the SD card from the PI and then follow this tutorial to copy it. https://www.howtogeek.com/341944/how-to-clone-your-raspb...

Could be the filament.... try a different roll and see if that fixes the problem. Or if that's the only roll of PETG you have if it stops extruding a again measure the filament where it stop extruding and see if it's in spec. I've had a similar experience with ABS once and couldn't figure it out.......

Hopefully you figured this out by now but here's the condensed version as I remember it. Unzip Arduino (it has to be 1.5.5) to a folder on your computer. Run Arduino when done. Under the "Tools" tab Set Board to (Arduino/Genuino Mega or Mega 2560) Set Processor to (Atmega2560 (Mega 2560) Set Port to...