Search found 60 matches

by jk42
Fri Feb 28, 2020 4:52 pm
Forum: Tech Support
Topic: Has anyone changed the fan in their power supply?
Replies: 24
Views: 14139

Re: Has anyone changed the fan in their power supply?

Larry,

Just wanted to confirm. You are correct. The fan is an exhaust fan.
by jk42
Wed Feb 19, 2020 4:03 pm
Forum: M3-ID
Topic: How to resuming from a middle failed print - clogs nozzle
Replies: 1
Views: 940

Re: How to resuming from a middle failed print - clogs nozzle

Have you contacted us here in support about this issue?
If not, please shoot us an email at support@makergear.com.
We'd be happy to assist you!
by jk42
Tue Jan 21, 2020 5:30 pm
Forum: Tech Support
Topic: Did I botch something and if so how bad?
Replies: 4
Views: 875

Re: Did I botch something and if so how bad?

Hello, My name is Jason and I work for MakerGear in support. I would love to help you feel confident in the operation of the printer. It can be a little confusing if you're new to it. Please contact me or any of our support techs at support@makergear.com You can also call us at 216-508-4025 (9AM - 4...
by jk42
Tue Jan 21, 2020 5:30 pm
Forum: Tech Support
Topic: Did I botch something and if so how bad?
Replies: 4
Views: 875

Re: Did I botch something and if so how bad?

Hello, My name is Jason and I work for MakerGear in support. I would love to help you feel confident in the operation of the printer. It can be a little confusing if you're new to it. Please contact me or any of our support techs at support@makergear.com You can also call us at 216-508-4025 (9AM - 4...
by jk42
Tue Jul 30, 2019 3:10 pm
Forum: Tech Support
Topic: X and Y timing belt tension
Replies: 3
Views: 694

Re: X and Y timing belt tension

Adjusting belt tension is pretty easy.
Loosen the mounting screws on the X/Y motor.
Pull the motor tight, retighten the screws.
by jk42
Mon Jan 07, 2019 3:45 pm
Forum: Tech Support
Topic: Can't connect to wifi M3ID - red light on rpi
Replies: 3
Views: 893

Re: Can't connect to wifi M3ID - red light on rpi

It may be that there is an issue with the Sd card in the PI.
I suggest, first, you try a factor default reset.
Hold the reset button (just to the left of the front USB port)
for at least 60 seconds. This should put the PI back in AP mode.
by jk42
Mon Jan 07, 2019 3:41 pm
Forum: Tech Support
Topic: X-axis rattle
Replies: 3
Views: 1050

Re: X-axis rattle

Doron, Assuming that you cannot find any thing loose, its most likely a bearing rattling. With use they can occasionally get loose. If it is not effecting your prints, I would just ignore it. The other option is to replace the carriage. Again, if your prints aren't failing, I would just continue to ...
by jk42
Thu Sep 06, 2018 9:22 pm
Forum: Filament
Topic: Need Flexible Filament advice
Replies: 10
Views: 4080

Re: Need Flexible Filament advice

Printing flexibles requires a little bit of a different setup.
You are going to want to switch to a .50 nozzle.
Suspend the filament above the printer and "Gravity feed"
Slow down to about 600 mm/min.
by jk42
Tue Aug 21, 2018 10:07 pm
Forum: Software
Topic: Octoprint Upgrade Issue
Replies: 7
Views: 2147

Re: Octoprint Upgrade Issue

We are sorry if you felt brushed off. This was not our intent. Just for the sake of clarification. We try to thoroughly vet releases internally before releasing them to the public. The link in question was meant as a way for our engineers to work on testing internally and was not meant for the publi...
by jk42
Mon Aug 20, 2018 1:36 pm
Forum: Tech Support
Topic: Help! Printer will not fully power on!
Replies: 2
Views: 994

Re: Help! Printer will not fully power on!

Rhagnarok- I did a search with your email address and no tickets were open. Did you use a different email than the one for the forum? We certainly do not ever want our customers to have to wait that long for a response. Having said that, sometimes our responses get sent to spam and occasionally they...