Search found 34 matches

by GBuchwitz
Mon Sep 25, 2017 9:07 pm
Forum: Tech Support
Topic: /trouble Installing Printrun
Replies: 11
Views: 15000

Re: /trouble Installing Printrun

Ed, Thanks for putting the scale of MakerGear's operation - as well as the popularity of various operating systems - in perspective for me. At the risk of flaunting my ignorance (again), would you please explain what you mean by PC's inside and outside the "air gap"? Unless/until I successfully inst...
by GBuchwitz
Sun Sep 24, 2017 8:15 am
Forum: Tech Support
Topic: /trouble Installing Printrun
Replies: 11
Views: 15000

Re: /trouble Installing Printrun

Ed, thanks for taking the time to educate me about Printrun's history. Per your recommendation I'm going to take a shot at installing it as separate files. The M2e I need to get going is at work. I'm a big Simplify3D fan, but for security reasons our M2e's host laptop can't be connected to a network...
by GBuchwitz
Sat Sep 23, 2017 7:51 am
Forum: Tech Support
Topic: /trouble Installing Printrun
Replies: 11
Views: 15000

Re: /trouble Installing Printrun

Thanks for your reply and advice, Ed. Acknowledging that it may take a little more effort to install the latest version of Printrun, my immediate goal is to simply get a control application running in concert with Slic3r and/or Cura so I can actually get quality work done on our M2e. The M2e's manua...
by GBuchwitz
Fri Sep 22, 2017 7:25 pm
Forum: Tech Support
Topic: /trouble Installing Printrun
Replies: 11
Views: 15000

/trouble Installing Printrun

Hi. Several failed attempts to install Printrun for the purpose of controlling our M2e from a laptop running Windows 10 with Microsoft's Edge browser have failed. I select the latest Windows release (3 Feb. 2015) from http://kliment.kapsi.fi/printrun/, extract all the files, run Pronterface.exe, and...
by GBuchwitz
Wed Aug 16, 2017 6:46 am
Forum: Getting Started
Topic: M3 Wi-Fi Connection Problem
Replies: 12
Views: 23443

Re: M3 Wi-Fi Connection Problem

Update: Problem solved! MakerGear Tech Support suggested that I reinstall Bonjour and then immediately restart my PC. This - along with their earlier recommendation to adopti Chrome (vs. Edge) as my browser when using OctoPrint have combined to resolve my M3 Wi-Fi connection problem. The link is now...
by GBuchwitz
Thu Aug 10, 2017 4:54 am
Forum: Tech Support
Topic: M3 Wi-Fi Connection Problems
Replies: 2
Views: 4581

Re: M3 Wi-Fi Connection Problems

Since posting my original message I've learned that many people are experiencing incompatibilities between Microsoft Edge and OctoPrint. I'm still experiencing wildly varying wireless connection performance (zero to very fast) since switching to Chrome, but even though my connections remain complete...
by GBuchwitz
Thu Aug 10, 2017 4:31 am
Forum: Tech Support
Topic: Octoprint Load Time (what's normal?)
Replies: 3
Views: 6662

Re: Octoprint Load Time (what's normal?)

Thanks for your reply, Atomic Peach. Following your "ping" recommendation I get no lost packets but a message "Destination host unreachable". I have experienced similar unreliable results with my iPad and iPhone. Last night I experienced the fastest OctoPrint load and gcode file uploads I'd ever see...
by GBuchwitz
Sat Aug 05, 2017 4:23 pm
Forum: Tech Support
Topic: Octoprint Load Time (what's normal?)
Replies: 3
Views: 6662

Octoprint Load Time (what's normal?)

Hi. Once I enter my M3's Octoprint IP address into Chrome it typically takes about a minute for the server's page to begin loading. Then the process seems to pause (displaying "LOADING...") - typically taking a few more minutes for the page to resume & complete loading so I can login. I'm close to b...
by GBuchwitz
Wed Aug 02, 2017 7:08 pm
Forum: Getting Started
Topic: M3 Wi-Fi Connection Problem
Replies: 12
Views: 23443

Re: M3 Wi-Fi Connection Problem

ednisley, zemlin, Thanks for your help! MakerGear Tech Support also suggested that I try Chrome. Initial test results are promising. To get it to work I had to make my newly-installed Chrome the default browser (vs. Edge) and set it so that only popups from my M3's IP address would be allowed. I nev...
by GBuchwitz
Wed Aug 02, 2017 7:10 am
Forum: Tech Support
Topic: PC Application Installation Issues for M2
Replies: 1
Views: 3828

PC Application Installation Issues for M2

Hi. I'm having problems installing the Quick Start App for an M2. I received an email stating that I'd successfully registered the M2. The email included an activation key. Since the laptop PC which will ultimately be connected to the M2 cannot (for security reasons) have email, I typed the email's ...