Search found 488 matches

by rpollack
Tue May 06, 2014 12:35 am
Forum: General Discussion
Topic: Software to include with the M2?
Replies: 31
Views: 42676

Re: Software to include with the M2?

on the sd-card
by rpollack
Mon May 05, 2014 10:52 pm
Forum: General Discussion
Topic: Software to include with the M2?
Replies: 31
Views: 42676

Re: Software to include with the M2?

For a while it was only included with the Amazon machines. Slic3r has unfortunately resulted in significant technical support requests. We need to include something simple to get started with...
by rpollack
Mon May 05, 2014 10:31 pm
Forum: General Discussion
Topic: Software to include with the M2?
Replies: 31
Views: 42676

Software to include with the M2?

Unfortunately the Simplify3D trial version has been cancelled so we can no longer include it. We can't ship machines without software so I am looking for recommendations for software that we can include with new machines - either open source or a proprietary trial version.

Thanks,
Rick
by rpollack
Mon May 05, 2014 1:57 am
Forum: Tech Support
Topic: 40mm fans not working
Replies: 7
Views: 26264

Re: 40mm fans not working

The problem in this case is that some Sunon MagLev 40mm fans won't work in series. They are designed to work at any orientation but when wired in series some of the fans just twitch.
by rpollack
Mon May 05, 2014 12:58 am
Forum: General Discussion
Topic: need a measurement
Replies: 2
Views: 4759

Re: need a measurement

2mm
by rpollack
Sun May 04, 2014 5:34 pm
Forum: General Discussion
Topic: SPAM Prevention
Replies: 14
Views: 20655

SPAM Prevention

Spam has started to show up. To help prevent spam I am going to turn on moderation for the first 3 messages for new users and see how it goes.

Rick
by rpollack
Fri Apr 25, 2014 2:33 am
Forum: Tech Support
Topic: Maker Gear M2, extruder clogging
Replies: 13
Views: 25960

Re: Maker Gear M2, extruder clogging

Ray - considering that the last time I heard from you was March 3rd and you said "Thank you for your help in resolving this problem. I feel like you went above and beyond the call. I'm not sure if the problem is completely resolved but I have managed to print a fairly complex coaster as a test, and ...
by rpollack
Thu Apr 17, 2014 12:21 am
Forum: Getting Started
Topic: problem connecting to printer
Replies: 1
Views: 5632

Re: problem connecting to printer

Patrick - I see that you also opened a support ticket. If you do not figure it out, support will contact you tomorrow.

Thank you,
Rick
by rpollack
Tue Apr 15, 2014 4:29 am
Forum: Tech Support
Topic: Problem with extruder
Replies: 8
Views: 11956

Re: Problem with extruder

FYI - Sometimes filament can get jammed. There is a video to explain how to remove it.


Rick
by rpollack
Mon Apr 14, 2014 7:38 pm
Forum: M2 Dual Extruder
Topic: Dual extruder
Replies: 25
Views: 40924

Re: Dual extruder

Here are some additional photos of the dual v4.