Rather a cynical outlook.
How is that cynical? It's called profit maximization and it's exactly how I operate my business. It doesn't make me 'evil', it makes me a capitalist.
Didn't say it was evil, I said it was cynical. Assuming that every thing boils down to profit does imply a certain level of cynicism. After dealing with these guys for a while now, it's easier for me to believe that they are resource limited as opposed to being completely consumed with making a profit.
I know that because in my dealings with them, they have been more
than generous. They're good guys, with very few people, who are wearing multiple hats - they've got several improvements under development, and not enough people to develop them. When they get to a certain level, they offer those exciting new things to a few experts on the forum, for free, or at a greatly reduced cost, to see how we like them. A company completely consumed by profit would not bother to make these improvements retroactive. They would just release a new improved machine and tough luck to the guys who bought the month before. (I've dealt with companies like that too.)
These guys might be interested in eating (most are) but i can just about guarantee that profit is not their main motivation. I think they're just excited about their machine, want to make it the best that they can, want everyone else to love it too, and they just don't have enough people to devote the time to cleaning up web pages and writing instructions to keep up with all the changes they are implementing. If profit were the only motivation, they would go ahead and do those things first. But i think the development process, and having the best machine on the market, interest them more.
I'm not knocking capitalism - it makes the world go round, and I'm a strong proponent. But there are other considerations besides money when putting out a product that is going to stick around in a niche market. Cheaply made and over-marketed crap doesn't last for long in a market this competitive.
(Whoops, sorry, got a little preachy there......put it down to experience.)