Yes, it's an extremely common problem, it's indicative of too large of a gap between the bed and the nozzle (normally from an incorrectly set Z-Stop gap), and you figured out one of the ways around it on your own. Congratulations!
Having the Z-stop set that far away from the glass is going to
continue to cause problems for you down the road. You will always need to adjust that Z-Offset. You
probably need to re-set your Z-stop. (Not just the Z-Offset.)
We now have a
Guide to Getting Started, that discusses this, and pulls together all of the Calibration tricks in one place. In the Troubleshooting section of the guide, it discusses setting the Z-Stop correctly and how to use the Z-Offset to do exactly what you have done here. (Usually not by quite that much though - that's almost a full millimeter gap.)
viewtopic.php?f=8&t=2778
Having said that - I notice that you are printing NinjaFlex. The Flex filaments require
very special treatment. I've never printed with them personally. But you will want to read through
Insta's Filaments that Work with the M2 thread to find the Ninjaflex entry and make adjustments to how you print it based on the recommendations of someone who has printed it. (For instance, you'll need to drop your printing speeds waaaaaaaaay down, if you haven't already.)
viewtopic.php?f=11&t=1951
It's a lot to read through, but it will make your life a whole lot easier in the long run.
