Major electrical failure

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KaiborgStudios
Posts: 29
Joined: Mon Mar 21, 2016 2:18 am

Major electrical failure

Post by KaiborgStudios » Sun Feb 19, 2017 1:20 pm

I was about 10 hours into a 20 hour print, and sparks just shot out of my extruder, from the heating element. The entire print immediately shut down.

My first reaction was shutdown the power supply and to examine the heating element and unplug it. The heating element wires were exposed, and shorted. Upon restarting the power supply, it starts, but nothing on the machine operates. No fans, no arduino, nothing.

My M2 is a workhorse, and is about 80% of my income, I don't even know where to start with this and frankly I'm terrified. What should I do?

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Jules
Posts: 3144
Joined: Wed Jan 21, 2015 1:36 am

Re: Major electrical failure

Post by Jules » Sun Feb 19, 2017 2:22 pm

Contact Customer Support at:

http://www.makergear.com/pages/support

They can get you set up with replacement parts.

KaiborgStudios
Posts: 29
Joined: Mon Mar 21, 2016 2:18 am

Re: Major electrical failure

Post by KaiborgStudios » Mon Feb 20, 2017 2:27 am

Jules wrote:Contact Customer Support at:

http://www.makergear.com/pages/support

They can get you set up with replacement parts.
Thanks Jules I appreciate it!

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