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Major electrical failure

Posted: Sun Feb 19, 2017 1:20 pm
by KaiborgStudios
I was about 10 hours into a 20 hour print, and sparks just shot out of my extruder, from the heating element. The entire print immediately shut down.

My first reaction was shutdown the power supply and to examine the heating element and unplug it. The heating element wires were exposed, and shorted. Upon restarting the power supply, it starts, but nothing on the machine operates. No fans, no arduino, nothing.

My M2 is a workhorse, and is about 80% of my income, I don't even know where to start with this and frankly I'm terrified. What should I do?

Re: Major electrical failure

Posted: Sun Feb 19, 2017 2:22 pm
by Jules
Contact Customer Support at:

http://www.makergear.com/pages/support

They can get you set up with replacement parts.

Re: Major electrical failure

Posted: Mon Feb 20, 2017 2:27 am
by KaiborgStudios
Jules wrote:Contact Customer Support at:

http://www.makergear.com/pages/support

They can get you set up with replacement parts.
Thanks Jules I appreciate it!