Gents,
My Laptop says the device is working properly. However, the software says that COM3 does not exist. I then see that the printer is connected at Port_#0002.Hub_#0001. Even though it says Com3 in Windows 8.1.
Anyone got any idea? I am a newbie and I am stumped.
Thank You in advance,
Patrick
problem connecting to printer
Re: problem connecting to printer
Patrick - I see that you also opened a support ticket. If you do not figure it out, support will contact you tomorrow.
Thank you,
Rick
Thank you,
Rick